SmartQuality Control ForGlobal Packaging

This exclusive interview focuses on the profound insight of “Do It Right the First Time, Zero Tolerance, Full-Link Quality” – revealing how Shanghai Ailu navigates uncertainty to forge a new benchmark of “first-time correct” quality.

Zhang Qin, Deputy General Manager of Shanghai Ailu:

“The future of quality is the convergence of globalized standards, digital-driven processes, and sustainability-oriented practices.”

What is the role of quality in an enterprise?

The stability, reliability, and predictability valued by today’s global market all stem from solid quality capabilities. Without it, it is difficult for enterprises to compete at a high level, let alone achieve sustainable development.

At Ailu, we never tolerate “good enough.” Quality is a working principle and attitude internalized in the mind and externalized in action. Over time, this commitment has become the foundation of our team.

How is quality improvement put into practice?

Improving quality requires the combined push of systems, people, and mechanisms. Starting from customer needs, Ailu embeds quality requirements into every link – from R&D and procurement to production and delivery – ensuring that high quality is “designed in” from the very beginning. We use digital tools to connect data, proactively address problems and risks, and through professional training and cross-departmental collaboration, turn experience into “organizational assets.”

How to improve the “first-time correct rate”?

In 2026, Ailu is focusing on advancing proactive quality data early warning. We establish preventive measures at high-risk nodes such as R&D-to-production handover and key process changes, identifying deviations in advance. Around the three dimensions of frequency, cost, and timeliness, we set rapid response standards: 24-hour feedback, 48-hour闭环 (closed-loop), and we standardize the corrective and verification path through OA workflows.

The goal is clear: use mechanisms to replace constant human supervision, and use rules to ensure things are done right the first time.

How does quality support long-term enterprise development?

With tight costs, low prices, and thin profits, enterprises face severe challenges, yet customer demands for compliance, environmental protection, and stable delivery are increasingly high.

Quality is core execution capability. It is not just about meeting standards or passing inspections; it is the key to supporting long-term survival and continuously creating value for customers. Ailu’s commitment to quality will contribute to elevating the packaging industry to a higher level.

Wang Chengwei, Quality Director of Shanghai Ailu:

“The core of QA is to make things right the first time.”

What is the value of QA in the quality process?

Through processes, standards, and certification systems, QA makes quality a replicable and verifiable organizational capability.

Ailu adheres to the “Three-Process Principle”: prevention beforehand, control during the process, and closed-loop review afterward. We guide the team from “experience-based judgment” to “data verification,” moving beyond the mindset of “temporary problem-solving” to find root causes and prevent recurrence through standardized methods, making every delivery more reliable.

How does the quality system support customer collaboration?

Ailu has established a full-process quality control mechanism through certifications of international systems such as ISO 22000, HACCP, and BRCGS, ensuring that every link of our packaging products strictly meets standards.

Within customer quality control plans, multiple departments collaborate to complete audits in one go, ensuring that delivery meets customer expectations the first time. Customer trust accumulates through this “first-time correct” approach, and it is why we continue to be chosen in the global supply chain.

Li Chunmei and Liu Shuping, QC Managers of Shanghai Ailu:

“Guarding the shop floor means guarding quality.”

What is the key to implementing high-standard quality requirements?

Refined SOP-driven, full-dimension quality control. Ailu upholds this principle throughout: Before production, strictly control customer requirements, process parameters, and raw material matching to ensure consistency between batch production and sealed samples. During the process, we implement a “Five-Inspection System,” strengthening self-inspection and mutual inspection, building multi-layered defense lines, and thoroughly managing critical links to ensure high-quality delivery.

Today, QC does not rely solely on the human eye but uses data to monitor processes. With the help of AI vision, we detect minor defects in real time, stopping problems before they occur in batches. Digitalization makes QC’s eyes sharper, response faster, and defense lines stronger.

Quality has no shortcuts – only daily improvement.

In the global supply chain, Shanghai Ailu strengthens quality responsibility at every link by continuously improving process transparency and full-chain traceability. This is not only a response to the long-term trust of our customers but also the professional accountability expected of high-end packaging manufacturing.