Customer Privacy Policy
We value your privacy and are committed to protecting your personal information. Our company (“we”, “us”) strictly follows applicable laws and regulations and applies appropriate technical and organizational measures to ensure the security of the information you provide when visiting our website or engaging in business with us.
1. Information We Collect
We may collect the following types of information, including but not limited to:
Contact details: name, company name, job title, phone number, email address;
Business-related information: product inquiries, sample requests, order details, technical support requests;
Browsing information: access time, pages viewed, IP address, cookies;
Other information required to provide our services.
2. How We Use Your Information
Your information will only be used for:
Responding to your inquiries or providing technical support;
Processing orders, delivering samples, or preparing quotations;
Improving our website, products, and services;
Fulfilling legal obligations or responding to regulatory authorities.
3. Information Sharing and Disclosure
We do not sell, rent, or disclose your personal information to any third parties, except in the following situations:
With your explicit consent;
When necessary to complete logistics, sample delivery, or technical services and only sharing the minimum required information;
When required by law or governmental authorities.
4. Information Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, misuse, or damage, including:
SSL encryption (if applicable);
Access control mechanisms;
Internal confidentiality policies and staff training.
5. Your Rights
You have the right to contact us at any time to:
Access, update, or correct your information;
Request deletion of your personal data;
Withdraw previously granted consent.
6. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted at the bottom of our website and will take effect immediately upon publication.

